Frequently Asked Questions

Al Hijaz Tours offers complete Hajj and Umrah services, such as visa processing, flights, hotel bookings, ground transportation, guided tours, and Ziyarat tours, to be able to make the journey smooth and spiritually complete.

Your Hajj package is better booked in advance. Advanced reservations guarantee a better room, and booked flights for Hajj.

The accuracy of the documents and the approval of the Saudi authorities can bring the process of Umrah visa processing to 5-10 working days. We support each process to make sure that it is approved in time.

Yes. Upgrading of your hotel is also available after booking, depending on availability. With the assistance of our team, we will be able to choose alternatives that are comfortable to you and within your budget.

Yes, we have an entire ground package with airport transfers, intercity transport, and local travel in Makkah and Madinah to have a smooth stay.

Yes, each child should have their own visa. Every child has to possess an authentic passport and a visa application as per the Saudi regulations.

Our Ziyarat normally involves tours to major Islamic and historical places in Makkah and Madinah. This can be Jabal al-Noor, Jabal al-Thawr, Mina, Muzdalifah, and Arafat in Makkah. Madinah Ziyarat commonly encompasses Masjid Quba, Masjid Qiblatain, Jannat al-Baqi, and Uhud, but the places can vary according to the packages.

You must take your passport and your visa papers, visit orientation programs, learn the rituals of Umrah, pack the right clothes, and take necessary vaccinations before travelling.

Yes. Our hotels are in strategic locations, close to the Haram in Makkah and Madinah, and are either comfortable or premium, depending on the package that you have chosen.

Booking is easy; make a call to Al Hijaz Tours on our site, by phone, or at the office. Your pilgrimage planning will be easy, as our advisors will be directing you through the whole process.